You can pay your order via a credit card or a paypal account. It is secured, quick and easy.
Ar checkcout, you just have to click on Paypal and then you will have the choice between using a paypal account or a credit card.
Chramantiques ships worldwide from France via La Poste or Happy Post and always chooses the best shipping for you. We combine shipping cost.
The shipping always includes a tracking number.
Charmantiques do not profit from shipping charges and don't add to the packing cost and time.
Quick shipping is available (2-5 days), please contact us for a quote.
Handling times : 2-4days
Shipping time : between 5 and 15 days. We appreciate very much your patience. If you need a quick delivery, please contact us.
What happen if you did not receive your order ? Please, contact us and we will open a claim to the French post. But note that can be long : a parcel has to be missing for 90 days from the shipping date before get the insurance money or just an answer to the request. Fortunately, it did not often happen. Thank you so much for your patience.
Damaged order in transit : as soon as you receive your order, please make the damage noticed and open a refund claim at your local post office as quickly as possible. Moreover if it is possible, please open the parcel in front of the delivery man to check that the item is safe.
Import duties, taxes and charges :
They are not included in the price. These charges are the buyer's responsibility. Please check with your country's customs office. For the USA, all antiques of more than 100 years old are duty-free. For more informations, please read the official article following the link below.
Return Policy :
If you are not satisfied with any item you receive and you want to return it, please notify us within 7 days. We will gladly refund your payment in full (less shipping charges) after we receive it. Please note that the return shipping cost is paid by buyer. And do not forget to mention on the custom declaration that it is a return.
Thank you so much,